Last Updated: 21.11.2025
Thank you for visiting GrapheXCreations. This Privacy Policy explains how I collect use and protect your personal information when you interact with my website graphexcreations.com
1. Information I Collect
- When you visit my website certain information is automatically collected such as your IP address browser type device information and referring URL
- If you place an order, I collect information necessary to process your purchase including your name email address billing and shipping address and payment details, which are processed through WooPayments
- If you create an account, I collect your login credentials and any other information you provide in your account settings
- If you subscribe to my newsletter, I collect your email address and your consent to receive marketing emails
- By entering your email at checkout, you consent to receive order reminders, unless you opt out
- If you contact me directly, I may collect your name email address and any other information you provide in your message
2. Legal Basis for Data Processing
- I process personal data in accordance with the General Data Protection Regulation GDPR and other applicable laws based on the following legal grounds
- To fulfill contractual obligations such as processing your order and managing your account Art 6 1 b GDPR
- To comply with legal obligations such as tax laws and fraud prevention Art 6 1 c GDPR
- For legitimate interests such as improving my website ensuring security and analyzing visitor behavior Art 6 1 f GDPR
- Based on your consent for marketing communications Art 6 1 a GDPR you can withdraw your consent at any time
3. Hosting and Server Log Files
- My website is hosted by Hostinger which automatically collects and stores server log files including your IP address browser type device information and access times
- This data is collected for security reasons and to optimize website performance and is deleted automatically after a limited period unless required for legal investigations
4. How I Use Your Information
- To process and fulfill orders
- To manage your account and provide customer support
- To communicate with you about your order or inquiries
- To send marketing emails if you have subscribed you can unsubscribe anytime
- To improve and optimize my website and services
- To comply with legal and regulatory requirements
5. Data Retention
- I retain personal data only as long as necessary for the purposes outlined in this policy
- Order-related information is kept for tax and accounting purposes as required by law
- Account information is retained as long as your account is active you can request deletion at any time
- If you request deletion of your account or personal data, I will remove it unless I am legally required to retain it
6. Data Sharing
- I do not sell or rent your personal data to third parties
- Data is shared with service providers only when necessary for website operation order processing and compliance with legal obligations
- This includes WooPayments for payment processing and third-party tools such as Site Kit for website analytics
- If required by law, I may disclose personal data to legal authorities
7. International Data Transfers
- My website hosting provider and some service providers may process data outside the European Economic Area EEA
- I rely on appropriate safeguards such as data protection agreements to ensure compliance with applicable privacy laws
8. Your Rights
- You have the right to access correct or delete your personal data
- You can request a copy of your data or ask for its deletion by contacting me
- If you are in the EU, you also have the right to restrict processing object to certain uses of your data and file a complaint with a data protection authority
- You can withdraw consent for marketing emails at any time by clicking the unsubscribe link or contacting me
9. Security Measures
- I take reasonable steps to protect your personal data from unauthorized access modification or disclosure
- Security measures include encryption access controls and regular monitoring of my website
10. Cookies and Tracking Technologies
- My website may use cookies and similar tracking technologies to enhance user experience and analyze website performance
- Details on the types of cookies used and how to manage them can be found in my Cookie Policy
11. Third-Party Services
- My website integrates third-party services that may process your data
- Google Analytics via Site Kit collects anonymous data to analyze website usage – you can opt out through browser settings
- Payment providers such as WooPayments process your payment information securely. I do not store your payment details
12. Changes to This Privacy Policy
- I may update this Privacy Policy as needed to reflect changes in my practices or legal requirements
- Any updates will be posted on this page and I encourage you to review it periodically
Contact Information
If you have any questions about this Privacy Policy or your personal data you can contact me at legal@graphexcreations.com